Malware Removal Guide
So, is it malware or some other issue?
Lets find out!
- Will Windows not boot up?
- Does my web browser redirect me when I search for something?
- Is the computer trying to sell me Anti-Virus programs?
- Does it seem like your Hard Drive light stays on more?
- Does the computer crash often?
If you can answer YES to 2 or more of those questions you probably have malware.
Did the problems your PC has start directly after:
- Surfed a specific website
- Downloaded a new program
- Copied files from a friends USB stick
This is only important to know at this point to prevent reinfection once we get the computer clean.
Also, if you are constantly seeing a certain program come up or being redirected to a specific website, write that down. It could be useful if the anti virus scan doesn'tclean everything up.
Anti Virus Time
This is the single most critical step you will take at this point.Choosing the correct Anti-Virus can seem like a daunting task, there are tons of programsout there with tons of "experts" telling you what to choose.
From experience I use AVG Rescue CD
Download this program to a USB stick or burn it to a CD-ROM(preferred)
The reason this specific version works is because of the way it scans.
Malware usually has a buddy along for the ride called a Rootkit.
The Rootkit is like the wingman, he covers the malwares tracks, keeps him safefrom anti-viruses, keeps you from installing software to remove his buddy.
If you want a more information about Rootkits
check the link.
When you have downloaded the files and burned them to CD or USB stick you are ready to proceed.
Now you need to restart your PC with the CD in the drive and allow your PC to "boot"off of the CD.
This will allow the Anti-Virus to scan, find, and remove malware with our old buddy Mr.Rootkit from playing wingman.
This is Critical!
When the screen finally loads up AVG will ask you how you would like to scan, just use the settings already selected.
This scan can take quite a while, as it scans it may list some items, if it does it has found and flagged your malware/rootkit tagteam.
Lastly it will ask if you want to remove these items, say YES.
You may now remove the CD and start the PC normally
If you start the computer and have found you are still having web browser problems
please click the link.
If you start the computer and have found you are still having PC Problems
please click the link.
Another VERY useful tool is a program called Combofix.
BleepingComputer.com wrote this program and I take no credit for it. I have used it in the past to remove terrible malware infections successfully.
It is an after the fact malware remover and posts a log file which you can use to post on the bleepingcomputer forum for further assistance.
I highly recommend this solution amongst others.
You NEED Real-Time Malware Protection
Real Time Anti-Virus Offers
I am sorry to say FREE anti virus protection no longer is enough
- True Internet Security
- It makes sure I don't click an unsafe link
- It protects me when I bank online
- It scans in a way that doesn't slow you down
- It handles everything automatically
I have personally use AVG Anti-Virus 2011 and I LOVE the fact that I don't have to remember to scan every week and update and on, and on...
I learned the hard way and wrote a quick article about it on my About page.
Malware Removal Part 2 -Manual Tips
Stop Malware Home
Do you have special questions that haven't been answered yet?
If you are having trouble and still need help with your computer please leave a post.